Privacy Policy

Last Updated: 08-Jun-2023

This Privacy Policy outlines the policy of SparkPlug Solutions regarding the collection, storage, protection, and usage of user data. We are committed to ensuring the privacy and security of personal data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Data Collection and Usage

SparkPlug Solutions may collect and process certain types of personal data provided voluntarily by users, such as name, email address, phone number, and company information, when users interact with our website or services. We use this data to provide and customize our services, communicate with users, improve our offerings, and for legal or contractual obligations.

Data collected via our website may also include non-personally identifiable information such as the visitor’s IP address, browser type, referring website, pages visited, and timestamps. This information is collected solely for statistical analysis and to enhance our services.

Data Storage and Protection

We store user data in secure databases with appropriate access controls, employing industry-standard security measures to safeguard against unauthorized access, disclosure, alteration, or destruction of data. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

SparkPlug Solutions will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws or good business practices. If you wish to request the deletion of your personal data from our systems, please refer to the “Rights to Your Data” section.

Rights to Your Data

Users have certain rights concerning their collected data. SparkPlug Solutions acknowledges and respects the following rights:

From Our European Union (EU)/European Economic Area (EEA) Users:

Right to Access:

You have the right to access your personal data and request information about its processing. Please Contact Us via the “Contact Information” section to make an access request.

Right to Correction:

You have the right to request the correction or update of outdated or inaccurate personal data. Please contact us via the “Contact Information” section to request a correction.

Right to Deletion:

You have the right to request the deletion of your personal data. Please contact us via the “Contact Information” section to request deletion.

Right to Object to Processing:

You have the right to object to the processing of your personal data under certain circumstances. Please contact us via the “Contact Information” section to raise an objection.

From Our California Users Protected by CCPA:

Right to Know:

California users have the right to request and obtain information regarding the collected data categories, sources, and purposes of use. Please contact us via the “Contact Information” section to make a data request.

Right to Deletion:

California users have the right to request the deletion of their collected personal data. Please contact us via the “Contact Information” section to request deletion.

Data Subjects Outside EU/EEA and California:

SparkPlug Solutions extends these privacy rights and provides equal treatment to non-EU/EEA and non-California users as above, regardless of domicile.

Data Security Measures

SparkPlug Solutions takes a range of organizational, technical, and administrative measures to protect personal data from unauthorized access, misuse, loss, disclosure, or alteration. These measures include but are not limited to:

  • Encryption of sensitive data during transmission and at rest.
  • Restricted access to personal data, limited only to necessary employees or authorized personnel.
  • Periodic security audits and assessments of our systems and procedures.
  • Training and awareness programs for employees to ensure data protection is prioritized.

Third-Party Data Sharing

SparkPlug Solutions may share personal data with third parties in the following circumstances:

  • With service providers, subcontractors, or partners necessary for the provision of our services or as required by law.
  • In the event of a merger, acquisition, or transfer of assets, the personal data may be transferred or shared with relevant parties subject to applicable data protection laws.

We do not sell or disclose personal data for any purpose other than those stated in this Privacy Policy without user consent, unless required by law enforcement or government entities under applicable regulations.

International Data Transfer

As a global company, SparkPlug Solutions may process or transfer personal data outside of your country of residence, including to countries or regions with different data protection laws. Such transfers will be done in compliance with applicable regulations and adequate safeguards to protect personal data.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Revised versions will be posted on our website, and we encourage users to review this policy periodically for any updates. Continued use of our services after any modification implies acceptance of the revised Privacy Policy.

Contact Information

If you have concerns, questions, request for data, or wish to exercise your rights as described in this Privacy Policy, please contact us:

This Privacy Policy is intended to provide transparency and a clear understanding of how SparkPlug Solutions handles user data. By using our services, users acknowledge and agree to the practices described in this Privacy Policy.

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